Support

If you have a question not answered here, feel free to contact Nick directly.

Frequently Asked Questions

Read the FAQ.

30-Day Guarantee

Every Leckerton Audio product comes with a 30-day guarantee. If you are dissatisfied for any reason with the performance of your amplifier, you can return it for a full refund of the original purchase price (excluding the original cost of shipping) within 30 days of purchase. For information on returning your amp, contact Nick. Returned amplifiers must be in “like-new” condition and must include all original cables and accessories. The buyer is responsible for the cost of shipping the device back to Leckerton Audio.

Full Two-Year Warranty

All Leckerton Audio products include a full two-year warranty. If your amplifier requires repair within two year of the original purchase date, the warranty covers the cost of all parts and labor. If we are unable to repair your amplifier, we will provide you with a new one. The warranty does not cover damage caused by misuse, neglect, abuse, or failure to follow the operation instructions. You are responsible for the cost of shipping the amplifier to Leckerton Audio for repair service. For information on obtaining warranty service, contact Nick.

Shipping

Delivery method is selected at checkout. To see live shipping rates, proceeed to checkout and enter your delivery address. Available options for domestic and international deliveries include US Postal Service (USPS), UPS, and FedEx. International delivery times are approximate and may vary according to country. Shipments are from Austin, TX, U.S.A.

Domestic
Shipping Method Delivery Time
USPS Priority Mail 1-3 business days
USPS Express Mail 1 business day
UPS Ground 1-5 business days
UPS 3 Day Select 3 business days
UPS 2nd Day Air 2 business days
FedEx Ground 1-4 business days
FedEx Express Saver 3 business days
FedEx 2-Day 2 business days
International
Shipping Method Delivery Time
USPS Priority Mail International 6-10 business days
USPS Priority Mail Express International 3-6 business days
UPS Worldwide Expedited 2-5 business days
FedEx International Economy 2-5 business days

Payment Options

Payment options include Paypal, Visa, Mastercard, American Express, and Discover. If you would like to arrange another form of payment, such as certified check or money order, please contact Nick.

Sales Tax and VAT

Orders shipped to the U.S. are not charged sales tax.

Orders shipped internationally do not include VAT — however, you may need to pay the appropriate VAT charges when you receive your package. Please check with your local postal service to determine whether VAT charges may apply.