Leckerton Audio
High-performance headphone amplifiers for portable and desktop listening

Get Support

Read about the 30-day audition period, get information on warranty support, and see the shipping and payment options.

 

Support

If you have a question not answered here, feel free to contact Nick.

30-Day Audition Period

Every Leckerton Audio amplifier comes with a 30-day guarantee. If you are dissatisfied with your amplifier for any reason, you can return it within 30 days of purchase for a full refund of the original purchase price (excluding the original cost of shipping). For information on returning your amp, contact Nick. Returned amplifiers must be in “like-new” condition and must include all original cables and accessories.

Full Two-Year Warranty

All Leckerton Audio amplifiers include a full two-year warranty. If your amplifier requires repair within two years of the original purchase date, the warranty covers the cost of all parts and labor. If we are unable to repair your amplifier, we will provide you with a new one. The warranty does not cover damage caused by misuse, neglect, abuse, or failure to follow the operation instructions. You are responsible for the cost of shipping the amplifier to Leckerton Audio for repair service. For information on obtaining warranty service, contact Nick.

Shipping

Shipping method is selected during checkout. The following shipping methods are available, although not all methods may be available for all countries.

All shipments include tracking. You will receive a shipment confirmation email from Leckerton Audio when your order is fulfilled. Orders are typically shipped within 1-3 business days.

International delivery times are approximate and may vary according to country. Shipments are from Portland, Oregon, 97212, U.S.A.

Domestic (U.S.)
Shipping Method Delivery Time (Typical) Cost
USPS Retail Ground 2-8 business days Varies by location
USPS Priority Mail 1-3 business days
USPS Express Mail 1 business day
UPS Ground 1-5 business days
UPS 2nd Day Air 2 business days
FedEx Ground (commercial delivery) 1-4 business days
FedEx Home Delivery 1-4 business days
FedEx 2-Day 2 business days
Canada
Shipping Method Delivery Time (Typical) Cost
USPS First Class International 7-21 business days $16
USPS Priority Mail International 6-10 business days $38
All Other International
Shipping Method Delivery Time (Typical) Cost
USPS First Class International 7-21 business days $23
USPS Priority Mail International 6-10 business days $45

Payment Options

Payment options include Paypal, Visa, Mastercard, American Express, Discover, and Apple Pay.

Sales Tax and VAT

Orders shipped to the U.S. are not charged sales tax.

Orders shipped internationally do not include VAT — however, you may need to pay the appropriate VAT charges when you receive your package. Please check with your local customs office or postal service to determine whether VAT charges may apply.